FAQ

Useful answers before you start.

What if I do not like the direction?

Your preview is $29, credited to your plan. No subscription until you approve it. The preview fee is credited toward your first plan payment when you subscribe within 14 days, and is non-refundable once building begins.

Do I need to switch hosts?

No. You keep your domain while Redesign Lab hosts and manages the website.

What is included in the Care Plan?

It includes hosting, uptime monitoring, review refreshes, SEO foundations included, and unlimited small edits subject to fair use: text, hours, prices, services, menu items, photo swaps, or adding or removing an existing section type.

Can I cancel?

You can cancel a Care Plan anytime. Your service continues through the paid billing period. Monthly and annual plans renew automatically unless you cancel before renewal.

Who owns my domain and content?

You keep your domain, business content, uploaded assets, and data. Redesign Lab licenses the site design, code, templates, and system for your business website while your Care Plan is active.

How quickly can you make changes?

Small edits receive a preview in minutes. Complex requests are reviewed within 2 business days. New pages, redesigns, new features, ecommerce systems, and booking systems are outside the small-edit scope.

Ready to see your new site?

Start my preview
    Website design and care for Toronto businesses | Redesign Lab